![]() ![]() This can be cause by the drive in the enclosure drawing too much power and the one USB port is not sufficient to power the drive. Solution: If you are connected to a USB 2.0 port and the drive in the USB enclosure is not spinning up, it may be an under-powered condition. Soultion#2 (for bus powered enclosure): Power OFF the system, disconnect the USB enclosure, power back ON system, log back into your system, wait for system to fully loaded all drivers, and now connect back the USB enclosure directly into the USB 3.0 port on the computer, avoid connecting thru a hub.Ĥ) Under power condition and the drive is not spinning up. ![]() Solution#1 (for self-powered enclosure): Shutdown and power OFF system, power OFF USB enclosure, disconnect the USB enclosure, turn system power back ON, log back into your system, wait for system to fully loaded all drivers, connect back the USB enclosure directly into the USB port on the computer, avoid connecting thru a hub, and finally power ON the USB enclosure. Solution: Safely eject the USB device and Run Windows Update to ensure all drivers are up to data, before connecting USB device again.ģ) The System is not seeing the USB enclosure. For help with preparing a new hard drive for use, please refer to the FAQ on "Preparing a New Hard Drive for use".Ģ) Your system does not have the proper drivers and requires updates. Once that is done, the System OS will detect the drive correctly. Solution: Use system disk tool to prepare the drive for use by initializing, partition and then formatting the drive. Here are some reason and possible solution:ġ) The hard drive that you install into the USB storage is new and was not prepare to use with this System. There are many reasons why a USB storage device will not show correctly on your System. ![]()
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